All orders ship from our location in Brampton, Ontario, Canada.
Processing time
Orders are packed and shipped within [1–3] business days after payment. Pre-order items ship when they are released. Payment plan items ship once the final payment is received.
Shipping rates
Shipping is calculated at checkout based on the item’s size and destination:
| Item size | Canada (Canada Post) | United States | International |
|---|---|---|---|
| Small | 10% of item price | 20% of item price | 15% of item price |
| Medium | 15% | 25% | 18% |
| Large | 20% | 30% | 20% |
Local pickup: free pickup is available in Brampton. Choose “Local pickup” at checkout and we’ll email you when your order is ready.
Delivery times (estimates)
- Canada: [7-10] business days
- United States: [7-15] business days
- International: [15-20] business days
Tracking and insurance
All orders ship with tracking. Coins and high-value items a [ signature is required].
Duties and taxes
US and international orders may be subject to import duties or taxes charged by your country. These are [paid by the customer on delivery].
Damaged or missing items
Contact us within [5 business] days of delivery at collectablesmarket@gmail.com or 416-333-2089, with photos of the package. See our Return & Cancellation Policy.